Terms of service

Last updated: January 14, 2024

This website is operated by HMDesigned. Throughout the site, the terms “we,” “us,” and “our” refer to HMDesigned. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction, including copyright laws.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. Product descriptions and images are provided for general reference only and may vary slightly due to screen settings or natural material variation.

4. Products & Availability

We sell physical lighting products, including light fixtures and related components.

  • All products are subject to availability.

  • We reserve the right to modify or discontinue products at any time without notice.

  • Certain items may be available exclusively online.

5. Pricing, Currency & Taxes

  • Prices are shown in CAD or USD.

  • Prices may change without notice.

  • Applicable taxes are calculated at checkout based on your shipping address.

  • U.S. customers are responsible for any applicable customs duties, import taxes, or brokerage fees.

6. Orders & Billing Information

We reserve the right to refuse or cancel any order, including those that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.

7. Shipping & Delivery

We ship across Canada and the United States.

  • Delivery estimates are provided for convenience and are not guaranteed.

  • We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.

  • Risk of loss passes to the customer upon transfer of the package to the carrier.

8. Returns, Refunds & Exchanges

We want you to be satisfied with your purchase.

Returns

  • Eligible items may be returned within 15 days of delivery.

  • Items must be unused, uninstalled, and returned in original packaging.

  • Custom, made-to-order, or final sale items are not eligible for return unless defective.

Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be processed to the original method of payment.

  • Original shipping charges are non-refundable unless the item is defective or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or shipped in error.

To initiate a return, contact on the contact page.

9. Installation & Use Disclaimer

Lighting products must be installed in accordance with local electrical codes and manufacturer guidelines.

  • Professional installation by a qualified electrician is recommended.

  • We are not responsible for damage, injury, or loss caused by improper installation, misuse, or unauthorized modification.

10. Optional Tools & Third-Party Services

We may provide access to third-party tools or services (including payment processors and shipping providers). We do not monitor or control these tools and provide them “as is” without warranties or liability.

11. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct these at any time without prior notice, including after an order has been submitted.

12. Intellectual Property

All content on this site—including text, images, logos, product designs, and graphics—is the property of HMDesigned and may not be used without written permission.

13. Prohibited Uses

You are prohibited from using the site for any unlawful purpose, to violate intellectual property rights, to submit false information, or to interfere with the site’s security or operation.

14. Disclaimer of Warranties

Products and services are provided “as is” and “as available,” except where consumer protection laws apply.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

15. Limitation of Liability

To the maximum extent permitted by law, HMDesigned shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless HMDesigned from any claim arising from your breach of these Terms or misuse of the site or products.

17. Governing Law

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada, without regard to conflict of law principles.

18. Changes to Terms of Service

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date.

19. Contact Information

Questions about the Terms of Service should filled out and send on the contact page.